Step-by-Step Guide

Complete instructions for sending a fax with PayPerFax

This guide walks you through every step of sending a fax using PayPerFax, from entering the destination number to receiving confirmation.

This process takes just a few minutes from start to finish.

Overview of the web form

This is the basic PayPerFax web form where you’ll enter your fax details:

Step 1: Enter destination fax number and email

1. Select the destination country

   Click on the flag icon to select the country where you’re sending the fax.

   This ensures the proper country code and pricing.

2. Enter the fax number

   Type the destination fax number including the area code.

   Make sure to include the area code for domestic faxes.
3. Enter your email address

   Provide an email address where you’ll receive:

   • Fax completion notification
   • Transmission details
   • PDF copy of the sent fax

Step 2: Optionally, compose a cover page

A cover page is an optional text page that appears before your attached documents. It’s useful for routing instructions or messages to the recipient.

How to add a cover page

1. Click the “Attach a cover page” checkbox
2. Fill in the fields that appear:

The cover page fields typically include:

• To (recipient name)
• From (your name)
• Company/organization
• Subject
• Message/notes

The cover page counts as one page toward your total page count and is included in the first 3 pages of the base price.

Step 3: Optionally, attach files

1. Click 'Choose files'

   Select one or more files from your computer to attach to the fax.

2. Add multiple files

   You can click “Choose files” multiple times to attach several documents.

   They will be faxed in the order you added them.

Accepted file types: PDF, DOC, DOCX, TIF, JPEG Maximum file size: 8MB per upload

Either a cover page or attached files (or both) must be provided to proceed. You cannot send a completely empty fax.

See File Requirements for detailed specifications.

Step 4: Preview fax and check price

Click the “Preview fax & check price” button to proceed to the preview page.

What happens during preview

PayPerFax will process your documents:

• Convert files to fax format (204×196 dpi)
• Count total pages
• Calculate the exact price
• Generate a preview of what will be sent

Preview processing takes 30-60 seconds. Please be patient while we prepare your fax.

Review the preview carefully

Before proceeding to payment, verify:

• All text is readable - If the preview looks unreadable, the recipient won’t be able to read it either
• All pages are included - Check for missing or unexpected blank pages
• Page count is correct - This determines your cost
• Final price - Guaranteed price with no hidden fees

The price shown is guaranteed - this is exactly what you’ll pay if the fax succeeds.

Pricing: $2.00 for first 3 pages,$0.75 per additional page. Example: A 5-page fax = $2.00 + (2 ×$0.75) = $3.50. See full pricing

Step 5: Continue to payment

Click “Continue to payment” when you’re satisfied with the preview.

Choose your payment method

Credit Card:

• Enter card details directly on the page
• Secure processing via Stripe

PayPal:

• Click the PayPal button
• Log into your PayPal account
• Approve the payment

A temporary authorization hold is placed on your payment method. You’re only charged if the fax succeeds. Learn more.

Step 6: Track your fax

After payment authorization, you’ll see the tracking page.

While fax is sending

The tracking page shows real-time status:

• Queued: Waiting to be sent
• Sending: Currently transmitting

You don’t need to stay on this page. A confirmation email will be sent when complete.

When fax completes

The page updates to show:

• Final status (success or failure)
• Transmission date and time
• Destination fax identifier (CSID)
• Link to view/download confirmation

Step 7: Receive confirmation via email

When your fax completes, you’ll receive an email confirmation with:

Transmission Details

• Date and time sent
• Destination fax number
• Remote fax identifier (CSID)
• Number of pages
• Final charge amount

PDF Attachment

Exact copy of what was sent to the recipient

Save this for your records

What if something goes wrong?

Fax Failed?

Understand why faxes fail and what to do

Not Received?

Your fax shows as sent but recipient didn’t get it

Looks Low Quality?

Why fax confirmations appear pixelated

Need to Resend?

How to resend a failed fax

Related topics

Cloud Storage Integrations

Fax from Dropbox or Google Drive

Cover Pages

How to use cover pages effectively

File Requirements

Supported formats and specifications

Pricing & Payment

Complete pricing information