> ## Documentation Index
> Fetch the complete documentation index at: https://payperfax.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Features

> Complete overview of PayPerFax features and capabilities

PayPerFax offers a simple yet powerful online fax service with features designed for reliability, security, and ease of use.

## Core features

<CardGroup cols={2}>
  <Card title="No Registration Required" icon="user-slash" color="#2563EB">
    Send faxes instantly without creating an account, remembering passwords, or managing subscriptions
  </Card>

  <Card title="Pay Only on Success" icon="shield-check" color="#16A34A">
    You're only charged if your fax transmits successfully. Failed faxes cost nothing.
  </Card>

  <Card title="130+ Countries" icon="globe" color="#7C3AED">
    Send faxes to destinations worldwide with transparent international pricing
  </Card>

  <Card title="24/7 Availability" icon="clock" color="#F59E0B">
    Send faxes any time, day or night, with no business hours restrictions
  </Card>
</CardGroup>

## Security & Privacy

<Accordion title="SSL Encrypted Transmission" icon="lock">
  All document uploads and transmissions use verified SSL certificates.

  * 256-bit encryption during transfer
  * Secure connection from your browser to our servers
  * Protected against interception

  Your documents are as secure as online banking.
</Accordion>

<Accordion title="Automatic Document Deletion" icon="trash">
  Documents are automatically deleted from PayPerFax servers within 30 days.

  **Why 30 days?**

  * Allows time for dispute resolution
  * Provides confirmation/receipt access
  * Meets data retention compliance

  After 30 days, all traces are permanently removed.
</Accordion>

<Accordion title="No Account Data Collection" icon="eye-slash">
  Since PayPerFax doesn't require registration:

  * No login credentials stored
  * No password databases
  * No long-term profile information
  * Minimal personal data collected

  Only transaction-necessary information is retained temporarily.
</Accordion>

<Accordion title="Payment Security" icon="credit-card">
  Payment processing handled by trusted providers:

  * **Stripe** for credit cards
  * **PayPal** for PayPal payments

  PayPerFax does not store your credit card numbers or payment details.
</Accordion>

## Convenience Features

<CardGroup cols={2}>
  <Card title="Web-Based" icon="browser">
    **No software to install**

    Works in any modern web browser on any device with internet access
  </Card>

  <Card title="Multiple File Formats" icon="file">
    **Flexible document types**

    PDF, DOC, DOCX, TIF, JPEG all supported
  </Card>

  <Card title="One-Click Resubmit" icon="rotate">
    **Easily resend faxes**

    Resubmit any fax within 72 hours via link in confirmation email
  </Card>

  <Card title="Cloud Storage Integrations" icon="cloud">
    **Fax from cloud storage**

    Send faxes directly from [Dropbox](/features/dropbox-integration) or [Google Drive](/features/google-drive-integration) without downloading
  </Card>

  <Card title="Optional Cover Pages" icon="file-lines">
    **Add routing information**

    Create text cover pages for professional appearance and routing
  </Card>

  <Card title="Multi-File Support" icon="copy">
    **Attach multiple documents**

    Upload several files to be combined into one fax
  </Card>
</CardGroup>

## Reliability Features

<Accordion title="Automatic Retry System" icon="rotate">
  If your fax fails on the first attempt, PayPerFax automatically retries up to 3 times. This handles temporarily busy lines or offline fax machines.

  <Info>
    You're only charged once, even if multiple attempts are made.
  </Info>

  [Learn more about retries](/troubleshooting/resending-faxes)
</Accordion>

<Accordion title="Real-Time Tracking" icon="chart-line">
  Monitor your fax status in real-time through the web interface:

  * **Queued**: Waiting to send
  * **Sending**: Currently transmitting
  * **Delivered**: Successfully sent
  * **Failed**: Could not deliver (after 3 attempts)

  No need to wonder if your fax went through.
</Accordion>

<Accordion title="Email Confirmations" icon="envelope">
  Receive detailed email notifications when your fax completes:

  * **Success**: Confirmation with transmission details
  * **Failure**: Notification explaining why it failed (including number of delivery attempts made)

  Includes:

  * Date and time in your local timezone
  * Destination details (CSID)
  * PDF copy of transmitted fax
  * Transaction details
  * One-click resubmit link (valid for 72 hours)
</Accordion>

<Accordion title="Fine Quality Transmission" icon="image">
  Faxes are sent at fine quality: **204×196 dpi**

  This is the standard resolution for fax transmissions worldwide, ensuring compatibility with all fax machines.
</Accordion>

## Transparency Features

<CardGroup cols={2}>
  <Card title="Preview Before Sending" icon="eye">
    See exactly what your fax will look like before you pay
  </Card>

  <Card title="Guaranteed Pricing" icon="dollar-sign">
    Price shown in preview is final - no hidden fees or surprises
  </Card>

  <Card title="Page Count Verification" icon="hashtag">
    Confirm exact page count before transmission
  </Card>

  <Card title="Full Transaction Details" icon="receipt">
    Complete records provided in confirmation emails
  </Card>
</CardGroup>

## What PayPerFax does NOT require

<Warning>
  **No hassles:**

  * ❌ No registration or account creation
  * ❌ No monthly subscriptions
  * ❌ No setup fees
  * ❌ No software installation
  * ❌ No contracts or commitments
  * ❌ No recurring charges
  * ❌ No credit checks

  ✅ Just upload, preview, pay, and send!
</Warning>

## Technical specifications

<Accordion title="Supported file formats" icon="file">
  * PDF (most reliable)
  * DOC/DOCX (Microsoft Word)
  * TIF/TIFF (G3 compression)
  * JPG/JPEG (image files)

  **Maximum file size**: 8MB per upload
</Accordion>

<Accordion title="Transmission quality" icon="signal">
  * **Resolution**: 204×196 dpi (fine quality)
  * **Color**: Black and white (1-bit)
  * **Format**: TIFF G3 compression
  * **Speed**: 30-60 seconds per page average

  <Info>
    This is the universal fax standard used by all fax machines worldwide.
  </Info>
</Accordion>

<Accordion title="Service availability" icon="server">
  * **Uptime**: 24/7/365 operation
  * **Geographic coverage**: 130+ countries
  * **Processing time**: 30-60 seconds for preview
  * **Transmission time**: 30-60 seconds per page
</Accordion>

## Browser extension

<Accordion title="PayPerFax Tracker Extension" icon="puzzle-piece">
  Optional browser extension provides:

  * Real-time fax status updates
  * Complete transmission history
  * Automatic detection of PayPerFax submissions
  * Visual status indicators

  Available for:

  * Chrome
  * Firefox
  * Microsoft Edge

  See [Browser Extension](/features/browser-extension) for details.
</Accordion>

## Payment features

<CardGroup cols={2}>
  <Card title="Credit Cards" icon="credit-card">
    Visa, Mastercard, Amex, Discover, and most debit cards
  </Card>

  <Card title="PayPal" icon="paypal">
    PayPal balance, linked bank accounts, or PayPal Credit
  </Card>

  <Card title="Local Currency" icon="coins">
    Prices automatically shown in your region's currency
  </Card>

  <Card title="Authorization Holds" icon="shield">
    Temporary hold placed - only charged on success
  </Card>
</CardGroup>

## Customer support

<Accordion title="Support availability" icon="headset">
  **Email support**: Monday-Friday 09:00-17:00 GMT

  * Responds within one business day
  * Technical assistance
  * Payment inquiries
  * General questions

  [Contact PayPerFax Support](https://payperfax.com/contact-us/)
</Accordion>

## Compliance & Standards

<CardGroup cols={2}>
  <Card title="Data Retention" icon="database">
    30-day automatic deletion policy

    [View Policy](https://payperfax.com/policy/data-retention/)
  </Card>

  <Card title="Privacy" icon="user-lock">
    GDPR-aware privacy practices

    [View Policy](https://payperfax.com/policy/privacy/)
  </Card>

  <Card title="Terms of Service" icon="file-contract">
    Clear terms and conditions

    [View Terms](https://payperfax.com/policy/terms-of-service/)
  </Card>

  <Card title="No Payment Data Stored" icon="shield-check">
    We never store your card details - payments handled securely by Stripe/PayPal
  </Card>
</CardGroup>

## What PayPerFax is best for

<Accordion title="Ideal use cases" icon="thumbs-up">
  ✅ **Occasional fax senders** - Send 1-10 faxes per month
  ✅ **One-time faxing needs** - Don't need regular service
  ✅ **Personal use** - Medical forms, legal documents, etc.
  ✅ **Small businesses** - Infrequent fax requirements
  ✅ **International faxing** - Send to 130+ countries
  ✅ **No-commitment preference** - Don't want subscriptions
</Accordion>

<Accordion title="Not ideal for" icon="thumbs-down">
  ❌ **High-volume faxing** - 10+ faxes daily (consider subscription service)
  ❌ **Receiving faxes** - PayPerFax is send-only
  ❌ **Broadcast faxing** - Sending same fax to multiple numbers
  ❌ **Fax-to-email** - Receiving faxes as emails (not offered)
  ❌ **Dedicated fax number** - Getting your own fax number
</Accordion>

## Customer rating

<Card title="4.7★ on Trustpilot" icon="star" href="https://www.trustpilot.com/review/payperfax.com" horizontal>
  PayPerFax is the top-ranked pay-per-use fax service based on customer reviews
</Card>

## Related topics

<CardGroup cols={2}>
  <Card title="Country Coverage" icon="globe" href="/features/country-coverage">
    Where you can send faxes
  </Card>

  <Card title="Browser Extension" icon="puzzle-piece" href="/features/browser-extension">
    Track faxes in your browser
  </Card>

  <Card title="How It Works" icon="circle-info" href="/getting-started/how-it-works">
    Understanding the fax process
  </Card>

  <Card title="Pricing & Payment" icon="dollar-sign" href="/pricing/pricing">
    Complete pricing information
  </Card>
</CardGroup>